Roberta Gamble
Industry researcher and business leader with over 25 years of experience exploring how technology transforms business performance. Gamble’s work has looked at cybersecurity, AI, automation, and data analytics across numerous verticals, including contact centers, BFSI, healthcare, and industry.
2025 – PRESENT
Chief Research Analyst FOURCASTERS
- Research and content development for business futures.
- Evaluate emerging trends, evaluate the real-world impact of technology, guide strategic decision-making.
- Focus areas include AI, customer experience, and workflow transformation across sectors such as contact centers, cybersecurity, energy, and manufacturing.
2020-2025
Partner and Vice President, Frost & Sullivan
- Energy & Environment practice Business Unit Leader, Partner and Vice President
- Brand and Demand team as Partner and Vice President
Prior Experience
Siemens Power Corporation
- Commercial Project Manager
Technology Coverage
- Artificial Intelligence (AI) and Automation
- Cybersecurity, Data Protection, and Identity Management
- Customer Experience (CX) Platforms and Strategies
- Employee Experience (EX) Solutions
- Advanced Analytics and Data Integration
- Cloud-based Enterprise Applications
- Containerization and Orchestration
Vertical Market Expertise
- Contact Centers and Customer Engagement
- Healthcare (patient records, digital health, CX and EX in care delivery)
- BFSI (banking, insurance, asset management)
- Energy and Utilities (fossil generation, solar, wind, grid modernization)
- Manufacturing (discrete, process, and smart manufacturing)
- Smart Cities and Urban Infrastructure
- Connected Living and Smart Homes
- Connected and Autonomous Vehicles
