THE PYRAMID^TM CATALOG

Enterprise Data Leakage Prevention is a well-established market — but it’s entering a new phase of evolution. For years, one of the hardest challenges in DLP has been accurate data classification. With the introduction of modern AI, that challenge is finally shifting. AI has become a true...

The Contact Center as a Service (CCaaS) market has matured into one of the most strategically important segments of the customer experience ecosystem. Enterprises increasingly recognize that customer engagement is the front line of differentiation, and CCaaS platforms are now central to that...

Once focused primarily on telephony and meetings, UCaaS has evolved into the connective tissue of digital work—integrating voice, video, messaging, and workflow into unified, cloud-based ecosystems. The focus has therefore been on three priorities: Delivering consistent, high-quality...

The Pyramid for Agentic AI is presented by AI Lead Advisor Scott Nelson. It illustrates the structural evolution of the agentic ecosystem - showing how vendors and platforms differentiate based on their maturity, influence, and acceleration potential. The vertical dimension represents depth of...

The Pyramid for AntiRansomware is presented by Lead Advisor Mark Harris. The Pyramid for AntiRansomware illustrates vendors that either have specific products for the protection and/or the recovery from ransomware. In a crowded market where nearly all cyber security vendors claim to protect...

The Pyramid for Workspace Security is presented by Lead Advisor Rob Smith. Anyone who knows IT knows that the Identity, Endpoint and Network Security teams typically don't like to talk to each other. This leads to greater security threats as they operate in their own silos. Working together...